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HIPAA Notice of Privacy Practices

This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Pledge Regarding Medical Information

We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at Seen Health to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by Seen Health.

How We May Use and Disclose Medical Information About You

We may use and disclose your health information for the following purposes:

For Treatment

We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, medical students, or other personnel who are involved in taking care of you.

For Payment

We may use and disclose medical information about you so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party.

For Health Care Operations

We may use and disclose medical information about you for health care operations. These uses and disclosures are necessary to run Seen Health and make sure that all of our patients receive quality care.

Appointment Reminders

We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care.

We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.

Your Rights Regarding Medical Information About You

You have the following rights regarding medical information we maintain about you:

  • Right to Inspect and Copy: You have the right to inspect and copy medical information that may be used to make decisions about your care.
  • Right to Amend: If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.
  • Right to an Accounting of Disclosures: You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of medical information about you.
  • Right to Request Restrictions: You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations.
  • Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.
  • Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice.

Changes to This Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Seen Health or with the Secretary of the Department of Health and Human Services.

Contact Us

If you have any questions about this notice, please contact:

Seen Health Privacy Officer
548 Market St PMB 76247
San Francisco, California 94104-5401
Email: privacy@seenhealth.org
Phone: 626-563-0588